Renting business storage space – FAQs | Shurgard

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Business storage

Renting storage at Shurgard as a business
Business storage

Businesses rent storage space at Shurgard to store their archives or seasonal articles; online shop owners rent storage space to store their stock; professionals rent storage units to safely store their tools, equipment or other business items... The possibilities are endless!

Below you can find the frequently asked questions about renting business storage at Shurgard.

Questions about renting a business storage unit

Business customers have three options for renting storage at Shurgard:

  • Via this website: this is the quickest and most convenient way to rent a storage unit.
    First, find the Shurgard location nearest to you. Then choose the best unit size for you. Enter your details to reserve the storage unit.
  • At one of our locations.
    Come along, have a cup of coffee and let our friendly staff assist you on the premises.
  • Call us for free on 0800 41 00.

Please provide us with:

  • Evidence of the link with the company (e.g business card) and a valid photo ID.
  • Your bank details to set up an automatic payment.

Read other questions about rental contracts with Shurgard

At Shurgard it is possible to rent multiple storage units at different locations. This has various benefits for you:

  • Your storage units are billed in one invoice;
  • You receive a handy overview of all your rented storage units; and
  • Contact goes through our national account manager.

If you would like to receive a quote for national rentals, you can contact the national account manager (

By entering into a partner agreement, Shurgard can offer national cover to its corporate customers that rent at multiple locations. This means you will always find a location where you need one. You can discuss this with our account manager who will help you find a tailored solution.

If you are interested in renting at multiple locations, then you can contact our account manager ( Together we can look for a suitable solution tailored to your needs.

Choosing storage space

There are two ways to determine the size of storage space you need:

  • Use our online storage size estimator.
    Here you can indicate which items you want to store and the estimator will do the calculation for you.
  • You can also contact one of our staff and they will help you determine the suitable storage size. Call us on 0800 41 00 or call a Shurgard location in your area.

Access and security

It is possible to give your suppliers access to your storage unit or units at Shurgard. This means you don’t have to be present each time a new delivery arrives.

Each person you want to allow to access your storage unit or units will receive a personal access code, which means it is always clear who accessed your storage unit or units and when.

You can also request an overview of this information.

On request the manager at your Shurgard location can provide you with a handy overview of the times at which your storage unit was accessed and by whom.

At Shurgard it is possible to provide several access codes for your staff or suppliers.

This is easily arranged in consultation with our staff at the your Shurgard location.

Each person you want to allow to access your storage unit or units will receive a personal access code, which means it is always clear who accessed your storage unit or units and when.

You can also request an overview of this information.

If you lose the key to your storage unit you should report it to the on-site manager at your Shurgard location.

As we don't keep a copy of your key, in consultation with you we can have the lock drilled open by a locksmith.

If you have forgotten your personal access code you can request a new one from the on-site manager at your Shurgard location.

For security reasons we only give the new code to the person who entered into the rental contract.

This means that you can only get the new access code on presenting valid ID.

If you are renting units on different locations at our national account department, please contact your account manager.

Moving, transport

All our locations are accessible by van or small lorry, some locations have a high drive-in enabling you to drive your van or lorry right up to the building, which speeds up loading and unloading.

There are also exterior storage units at some locations where you can park your vehicle directly in front of your storage unit.

To prevent any damage to your belongings during transport, you should take care when packing them up.

You can buy various packing materials such as moving boxes, wardrobe boxes, various covers, wrap foils and tape at your Shurgard location.

See our range of packing supplies.

Large trolleys are available at all Shurgard locations. This means you do not have to carry your belongings but can easily ride them to your storage unit for quick loading and unloading.

Questions about the contract & payment

You can rent your storage unit for as short as one week. Just inform the manager at your Shurgard location about your planned move out date when you sign your contract.

As soon as the contract is signed you can store your belongings at Shurgard.

There is a two week's notice period for cancelling your contract with Shurgard.

Notice must be given in writing – either by e-mail, post, or at your Shurgard location.

The notice must contain your name, your unit number and the date of cancellation.

You must ensure that your notice is received by us at least two weeks before your actual move out date.

Depending on the rental contract, your invoice can be monthly, quarterly or annually.

No, you do not have to pay a deposit when renting a storage unit with Shurgard.

Yes, business customers do have to pay VAT for the rental of their storage units. The price shown on our website is VAT exclusive.

Other questions

On request, Shurgard can dispose of your waste. Contact your facility to ask for the possibilities.

* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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