Our people live and breathe customer service. They’re ready to help like no others in the storage business.
All our staff are highly knowledgeable about everything to do with self-storage – from storage units and storage facilities to safety and security. That’s because we invest time and effort in training and developing our employees, making sure our customers have truly positive experiences.
We know that using storage often comes at times of change or stress in people’s lives. Our staff are sensitive to this with their calm, friendly approach. They understand every customer’s situation is unique.
‘The employee I dealt with was extremely friendly and helpful. I regret not being able to give his name, as I have nothing but positive remarks to make about him. The storing system was explained to me as clearly as can be, in itself being of utmost convenience.’
---Customer at Shurgard Den Haag Binckhorst
‘The service desk was very helpful and answered all the question I could possibly have for the storage and the procedures which need to be followed. The contract as such and its explanation was in very good English. This is something very important given that the majority of the students who use storage are from international background. I felt I could rely on the company.’
---Customer at Shurgard Maastricht Zuid
‘Nothing is more rewarding than knowing that you can make a difference. With my job at Shurgard I know that I can help my customers to have a good self-storage experience’
---Manager at Shurgard Utrecht Cartesius
‘I love helping people and Shurgard gives me the opportunity to do so every day!’
---Manager at Shurgard Amsterdam Centrum