Shurgard Self Storage wants you to know how storage works so you can have a great self storage experience. Here are the answers to some common questions. As the true storage experts, we can help you with all your storage needs.
Use our search feature to find the Shurgard store that is most convenient for you – near your home, work or in between. Use our storage size estimator to choose a unit that is just the right size and the right price. Then fill in the reservation form, whereby you can lock in your price and any promotion that may be applicable. There is no cost and no obligation. You can later change your mind and choose another storage unit size. To sign the contract you can come to your selected Shurgard store or we can also arrange your contract over the phone.
Our standard sizes range from 1.5 to 22 square metres (4.5 to 66 cubic metres) and are up to 3 metres high (all dimensions are approximate), but many facilities also offer smaller and larger spaces, from storage lockers to extra-large units. Use our size estimator to find the right amount of space for you; you can always measure your unit at the store for suitability.
You may purchase a new, sealed lock at any Shurgard store. No one else has a key to that lock – just you. Your personal Shurgard lock can be re-used the next time you use a Shurgard storage unit.
Indoor units are protected from the elements and have broad hallways (and elevators in multi-story facilities). Outdoor units are usually on one level and offer the convenience of drive-up access.
All our stores are monitored by security cameras placed in strategic locations. You are the only one with access to your unit, which is locked with a specifically designed lock owned by you. You use a personal electronic access code to access the premises; your code only allows access to the floor where your unit is located.
Our rental contracts are month-to-month agreements; no long-term lease is required.
Yes, just two weeks prior to the actual move out date. Notice must be given in writing – either by e-mail, post or fax.
At all Shurgard stores, you have free access 7 days a week from 06.00 till 23.00. 24 hour access is provided on request at most stores; your store manager will be able to confirm arrangements for your local store.
When you rent from Shurgard, you can allow access for other people you specify (or restrict access only to yourself). Shurgard has no access to your storage unit.
You are responsible for the things you are storing at Shurgard and insurance for your stored belongings is required. Affordable storage insurance is available at any Shurgard store.
This is what we will need to complete the contract:
For more information, please contact your local store manager.
Yes. You are welcome to use our trolleys for free while you are at Shurgard. Most of our stores also have pneumatic trolley jacks.
You are welcome to walk into any Shurgard store and rent in person. Or you can call us for free at 0800 4100 to ask questions or reserve by telephone.
Winter prices: You will get 15% off your monthly storage rent. This discount applies to your first 3 months' rent and can be combined with €1 promotion: in that case you only pay €1 for the first month's rent . Winter prices apply to contracts signed before 1st March 2012.
You will need to ensure notice is received at least 2 weeks in advance of your actual move out date. Notice must be given in writing – either by e-mail, post, fax or in-store. The notice must contain your name, your unit number and the date your notice is given.
Shurgard offers two convenient ways to pay:
We are able to accept cash, cheque, debit cards (Visa Electron cards are in-store only), Mastercard and Visa credit cards. Unfortunately we are unable to accept American Express cards.
Yes. All Shurgard locations sell top-quality moving and storage supplies like boxes, tape, protective wrap, furniture covers and more. You do not need to be a storage customer to buy supplies.
Don't worry - reserving a unit is risk-free and you may change your mind! Enter your phone number and we will call you back.
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